Effective as of March 12, 2015
McCormick Canada is committed to ethical business dealings in all aspects of our business. The protection of personal information of consumers and customers is of the utmost importance for ensuring the integrity of our actions.
We commit to protecting all personal information, which is defined as any information about an identifiable individual. Such personal information may include your name, address, email address, or phone number, and other personal indicia. McCormick Canada is committed to the following principles as they apply to the collection and use of personal information.
Information We Collect
You don't need to provide any personal information to access the Sites. However, McCormick Canada provides you the opportunity to enhance your visit to the Sites by providing personal information to us for use for certain features, such as contests, to sign up for product testing, and to get information about career opportunities at McCormick Canada. The information we collect may include, but is not limited to, name, contact information (address, telephone number and email address), the types of recipes you are interested in receiving from us, your recipe saves and ratings, and information about your cooking habits. In some cases, we may collect information such as your name, title, employer, and business contact information.
Use of Information
a. Record consumer views of products
b. Resolve consumer complaints
c. Analyze complaints of products demographically
d. Reduce business risk or loss
e. Provide requested services
f. Enhance the Sites
Sharing and Disclosure of Personal Information
We may share aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person.
We reserve the right to transfer any personal information we have about you in the event that we merge with or are acquired by a third party, including in the event of a sale of McCormick Canada assets. We may also disclose your personal information to third parties if we have reason to believe that disclosing such information is necessary to: (i) conduct investigations of possible breaches of law; (ii) identify, contact, or bring legal action against someone who may be violating an agreement they have with us; or (iii) to protect our rights, safety or property. We may also disclose your information if required by law, including if required under a court order. Lastly, we may disclose your personal information for any other purpose to which you consent.
Retention of Personal Information
Personal information collected through the Sites will be retained only as long as necessary to fulfill the identified purpose, or as required by law. McCormick Canada reserves the rights to otherwise retain your personal information as may be required or permitted by law.
Accuracy and Access to Your Personal Information
When you ask to access your personal information, McCormick Canada will use reasonable efforts to comply with your request; however, in some cases we may not be able to allow you to access certain personal information in certain circumstances, for example if it contains personal information of other persons, or for legal reasons. In such cases, we will provide you with a reasonable explanation of why it is not possible to grant access to your personal information.
To the extent permitted by law, McCormick Canada assumes no responsibility for verifying the ongoing accuracy of personal information. Once advised that personal information is inaccurate, we will seek to amend the information and correct it with information provided by you.
McCormick Canada protects the security and confidentiality of personal information with safeguards appropriate to the sensitivity of the information. McCormick Canada treats your information as private, confidential information and we protect that information, both on-line and off-line. We use physical, technological and operational security systems to help protect personally identifiable information from loss, theft, misuse, alteration or destruction. Only personnel and third parties authorized by McCormick Canada have access to personal information and these individuals are contractually required to preserve the confidentiality of this information. Personal information we collect is maintained on servers located in the United States.
Although we have taken reasonable and prudent measures to protect our sites, computer systems and any personal information that we have collected from unauthorized use, access, disclosure, misuse, alteration or destruction, no security measures can provide absolute protection. As a result, while we are committed to protecting your personal information, we cannot ensure or warrant the security of any information you provide to us.
Some or all of the personal information we collect may be stored or processed on servers located outside your jurisdiction of residence, including in the United States, whose data protection laws may differ from the jurisdiction in which you live. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions. Subject to applicable laws in such other jurisdictions, we will use reasonable efforts to ensure that appropriate protections are in place to require the data processor in that country to maintain protections on the personal information that are equivalent to those that apply in Canada.
From time-to-time we may request information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested typically includes user information (email address, product preferences, cooking habits) and demographic information (postal code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site, and better understanding customer demographics.
Newsletters and Special Offers
McCormick Canada websites may offer visitors the opportunity to sign up to receive newsletters and special offers, such as through membership in My Flavour. To sign up, you will be required to provide personal contact information, such as an email address, and you will be required to opt-in to receiving electronic communications from McCormick Canada. McCormick Canada may use this information to send you promotional material and information electronically.
Cookies and Log Files
Cookies and log files may be used for the purpose of gathering page hit and path statistics, to analyze trends, administer the Sites, track user's movement, personalize content or services, and gather broad demographic information for aggregate use. You may disable cookies through your web browser settings in most browsers. If you reject cookies, you may still use our websites, but your ability to use some areas of our sites will be limited and we will not be able to provide you with the most convenient experience.
Remarketing and Interest-Based Advertising
McCormick Canada may use remarketing pixels and cookies on its web sites. A remarketing pixel is a small, invisible piece of code that tells an ad network to save visitors' cookies to a remarketing list. This list may then be used by McCormick Canada or third-party ad networks to serve targeted interest-based ads when those visitors visit other sites included in the advertising network. McCormick Canada may partner with third party websites and advertising services to use remarketing pixels and cookies, including Amazon Ad System. They and we may place remarketing pixels on our web sites and third-party websites. They and we may target advertisements for products and services in which you might be interested based on your visits to both McCormick Canada web sites and other web sites. We may use a variety of companies to serve advertisements.
To opt-out of interest based advertising from McCormick Canada, or to find more information about interest-based advertising, please visit Your Ad Choices http://youradchoices.ca/choices. The Your Ad Choices opt-out tool allows you to opt-out of any advertising networks participating in the self-regulatory program for online behavioural advertising, including those networks used by McCormick Canada. To opt-out of Amazon Ad System advertising specifically, you may also visit http://www.amazon.com/gp/dra/info.
These opt-outs will not be effective if your browser is configured to reject cookies, or if you subsequently erase your cookies, use a different computer or change browsers. Please note that even if you opt-out, you will still see advertisements while you're browsing online. However the advertisements you see may be less relevant to you and your interests.
From time to time, McCormick Canada may solicit résumés and other documents containing personal information for the purposes of recruitment. Any personal information gathered through the recruitment process will be used to evaluate whether your background and experience make you a candidate for a career with McCormick Canada or our affiliates.
McCormick Canada Sites may contain links to other web sites operated by third parties. Please be aware that McCormick Canada is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our sites and to read the privacy statements of each and every web site that collects personally identifiable information.
Any concerns of compliance with the above principles should be addressed to the Chief Privacy Officer for McCormick Canada at the address below.
Chief Privacy Officer
PO Box 5788
London, Ontario N6A 4Z2